[time-nuts] Warning if buying from directly from Agilent via eBay with Paypal.

J. Forster jfor at quikus.com
Sun Nov 18 01:02:12 UTC 2012


As I said, try calling Executive Complaints at the US HQ. LD calls are
cheap these days. You have nothing to lose, IMO.

-John

===========



> On 17 November 2012 23:37, Don Latham <djl at montana.com> wrote:
>> I'm wondering if agilentused is really part of the Agilent corp or
>> whatever it's called? or an "independent" company entirely? My only and
>> last $.02!
>> Don L
>> J. Forster
>
> It is Agilent - at least to the extent I can determine. Some reported
> on another mailing list that when calling Agilent, they had been
> advised to look on eBay for CertiPrime items from the seller
> "agilentused"
>
> All emails after the sales were from the UK offices of Agilent. Any
> emails sent to contactcenter_uk at agilent.com about this are answered.
> So as far as I'm concerned, this is Agilent.
>
> What annoys me is that it is Agilent who have supplied me faulty
> goods. They acknowledge the VNA has a hardware fault. They acknowledge
> several of the firmware bugs I reported are bugs.
>
> They have supplied me a product which is not fit for purpose, yet I
> lose a fairly large amount of money because of this. That does not
> seem very fair.
>
>
>
> Dave
>
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